The design phase should follow a clear consistent, uniformly applied concept to the interior space. It is about striking a balance between innovative design, high grade engineering and a quality production system. In this respect every single element of the space and finish is considered to ensure that these elements are successfully integrated into the final product.


month SEVEN

A written description of the level of detail and quality that is required to be maintained during the outfitting process, as well as outlining the performance of each of the systems, mechanisms, material finishes, fittings and products to be used. The Specifications should be written around four distinctive sets of requirements that shall define the final product.

The Technical Specification details air conditioning, power, communications, security, water and waste, lighting and entertainment systems following extensive research with suppliers and vendors products.

The Interior Specification collates and documents all the material finishes within the interior scheme, such as wood veneers, specialist glass, and soft furnishings including wall and floor coverings.

The Mission Requirements lay out the performance parameters that the aircraft shall meet and the acceptance criteria to which it shall be built.

The Execution describes the General Terms and Conditions, Cabin Outfitting Agreement, Schedule and Pricing.


month SEVEN

A package of accurate scaled drawings containing plans, sections, elevations, reflected ceiling plans and joinery details is produced for the Completion Center to convert to production and installation drawings from which to manufacture the interior cabin.

Following the completion of the detail design phase, the drawing package specification document and scope of works will be submitted to the main contractor for final cost analysis.

Any changes that are required to be made to suit budget constraints or special manufacturing requirements will be made at this stage prior to the final sign-off and approval from the client.


month EIGHT

When an RFI is issued it is recommended that a deadline for the delivery of the response be determined. It is important for the client to encourage competition by issuing an RFI to all potential suppliers with the same package of information and deadline.

It is sometimes the case that the Completion Center responses to an RFI are not satisfactory the first time around. Completion Centers can request changes to the assumptions in order to present their offer in a better light. It is possible for requirements to be adjusted and revisions added to the assumptions and documentation provided. It is critical that all changes incorporated into the RFI during this phase are shared throughout the process. so, it is typical to perform at least one iteration in order to ensure that results from all the Completion Centers are as accurate as possible. This phase may take several months, during which the Completion Center may make several visits to the client to submit marketing presentations and performance data.


month nine

At this stage the Completion Centers should have fully answered the RFI and the client should be satisfied that data are both accurate and fair. The submission of the RFP represents the start of the full campaign, where milestones need to be set on both sides and where priorities need to be identified.

It is usual for the dialogue between the Completion Centers and Client to intensify during the preparation of the RFP response. Within the clients team will be the responsibility for managing the coordination of all contacts between the Completion Center and appropriate representatives. Engagement will take place at a number of levels. working level contacts are therefore vital in order to ensure that assumptions are being correctly adhered to and that all relevant areas are being addressed. meetings and presentations are important in order to inform decision makers of the evolving situation.

RFP’s issued to the Completion Center will at a minimum contain the following elements:


month ten

Once all the responses are delivered, the customers representatives will be required to extrapolate, digest, analyse, sift and interpret the data, then compile internal material to communicate further with the owner.

Negotiations between the client representatives and the Completion Centers would start at this point. The contract negotiations take a prominent role, aided by specialists involved in guarantees, option selection, financing, spares provisioning, training, and other technical support areas appropriate to the case.

Negotiations between the clients representative and the Completion Centers would start at this point. The contract negotiations take a prominent role, aided by specialists involved in guarantees, option selection, financing, spares provisioning, training, and other technical support areas appropriate to the project.


MONTH twelve

From when the signatures have been obtained on the contract, up to the point where the aircraft is re-delivered to the client. The first activity would be to organize kick-off meetings to ensure the specification is correctly understood, review cabin definition and plan for the entry into service with main contractors and suppliers. Then, a series of key conferences would be arranged to address the initial provisioning of spare parts, maintenance planning, and training and general support-related issues. Naturally the completion center plays a significant role in managing the timetable during this period. In the course of the 12-24 month modification period before the aircraft’s re-delivery the completion center will be expected to support the following deliverable's: 
Well after th sales campaign has been concluded, the completion centers sales and marketing personnel maintain their involvement with the clients representatives in order to provide continuity of the relationship. The completion center has an obligation to in ensure that deliveries are properly managed and will obviously seek further opportunities for future collaboration. Feedback from the client in terms of experience of the aircraft in operation is also a vital part of the relationship.